Thursday, May 23 2013 9:31 AM EDT2013-05-23 13:31:51 GMT
Each year between 5 and 7 million animals enter a shelter. Purina Cat Chow is trying to offset some of those costs. The company is donating $200,000 to 50 shelters and that's where you come in. A quickMore >>
Each year between 5 and 7 million animals enter a shelter. Purina Cat Chow is trying to offset some of those costs. More >>
Thursday, May 23 2013 8:54 AM EDT2013-05-23 12:54:39 GMT
Two sides of the law are working together in order to keep the peace at the border. Vermont State Police an Quebec's Provincial Police met to address the challenges of policing at the border in a specialMore >>
Two sides of the law are working together in order to keep the peace at the border.More >>
Thursday, May 23 2013 8:13 AM EDT2013-05-23 12:13:33 GMT
New details in an officer involved shooting that happened in Danville, Vt. last year.In September, 36-year-old William Mahoney was shot by a state trooper. This after police say he stole a vehicle andMore >>
New details in an officer involved shooting that happened in Danville, Vt. last year.More >>
Thursday, May 23 2013 7:21 AM EDT2013-05-23 11:21:15 GMT
The Colchester Police Department is responding to a sink hole in the area of East Road near the intersection of Austin House Road. Police say the sink hole has closed down one lane of travel.Police areMore >>
The Colchester Police Department is responding to a sink hole in the area of East Road near the intersection of Austin House Road.More >>
Wednesday, May 22 2013 9:56 PM EDT2013-05-23 01:56:44 GMT
Nearly two years ago, Deborah Drewniak's family wasn't sure if she would be around after being severely injured in a texting and driving accident. Instead of focusing on herself, Drewniak wants to helpMore >>
A Vermont woman seriously injured by a teen, who was texting and driving, is trying to share her story with as many people as she can.More >>
Wednesday, May 22 2013 9:50 PM EDT2013-05-23 01:50:08 GMT
Magic Hat has filed a lawsuit against West Sixth Brewing because of its labeling. The Vermont based company says its copyrighted #9 label looks a lot like the Kentucky based company's products. MagicMore >>
Magic Hat has filed a lawsuit against West Sixth Brewing because of its labeling.More >>
Wednesday, May 22 2013 9:47 PM EDT2013-05-23 01:47:21 GMT
Between the deep blue seas off the horn of Africa and the Hollywood hills where film makers will tell his story, is Underhill Vermont,where Richard Phillips can be home and can be mostly private. Humble,More >>
Between the deep blue seas off the horn of Africa and the Hollywood hills where film makers will tell his story, is Underhill Vermont,where Richard Phillips can be home and can be mostly private.More >>
Wednesday, May 22 2013 7:29 PM EDT2013-05-22 23:29:35 GMT
We're celebrating a very special birthday tonight - the American Cancer Society is turning 100! As you may know, FOX44/ABC22 has teamed up with the organization because one of our own recently had a cancerMore >>
We're celebrating a very special birthday tonight - the American Cancer Society is turning 100!As you may know, FOX44/ABC22 has teamed up with the organization because one of our own recently had a cancer diagnosis. She's fortunately one of the ones who caught it early, and is doing well. More >>
Wednesday, May 22 2013 5:43 PM EDT2013-05-22 21:43:07 GMT
As boaters take to the water, biologists with the Vermont Fish and Wildlife Department want to remind people to use the spread prevention method. The recommended method will help reduce the spread ofMore >>
As boaters take to the water, biologists with the Vermont Fish and Wildlife Department want to remind people to use the spread prevention method.More >>
Wednesday, May 22 2013 3:34 PM EDT2013-05-22 19:34:21 GMT
The American Cancer Society is celebrating its 100th birthday. A press release says of the estimated 4,060 people diagnosed with cancer this year in Vermont, about 1 in 4 will be served with American CancerMore >>
The American Cancer Society is celebrating its 100th birthday.More >>
BURLINGTON, Vt. -
Like clock work. It comes once a month, but if you're not keeping a close eye on your cell phone bill, there's a good chance you could be scammed.
UVM Student Sam Lucci says he probably wouldn't notice any unauthorized fees on his cell phone bill.
It's called wireless cramming, where websites or companies flood your inbox with useless text messages like the joke of the day, daily horoscope, or celebrity gossip and then charge you for those services without you knowing it.
Federal and local officials are pushing to take action at the Vermont State House. For instance, the State Attorney General Consumer Protection Unit is investigating wireless cramming right now.
"We reached out to a number of Vermonters to ask them to take a look at their bills and to see whether certain charges were authorized...and then we've done a scientific study to try to see if we could replicate what we had done more informally," Bill Sorrell, Vermont Attorney General, said. While Sorrell tells us wireless cramming proves to be a big problem in Vermont, it also seems to be a problem all over. The Federal Communication Commission or FCC estimates as many as 20 million people are crammed each year nationwide. Only 1 in 20 even realize it.
"I had to question it 2 months back to back," Michael Hoyt, of South Burlington, Vt., said.
Hoyt is part of the 5% who did take notice.
"So you know specifically what your bill is supposed to be once a month," Jackie Morlock asked.
"Yes, because once I was quoted from the AT&T carrier I said this is what I have to budget for the month and then all of the sudden I open up my bill and it's 30, 40, 50 dollars more than I was told," Hoyt said.
He actually whipped out his cell phone bill and came over to us on Burlington's Church Street this day to explain how he had been crammed.
"AT&T said it was texting spam," Hoyt said.
John Walls works with CTIA, the Wireless Association, which represents all wireless cell phone providers. He acts as there advocate in Washington when it comes to any legal issues or debate over potential legislation.
He tells me federal officials are doing some legwork of their own.
"The FCC and FTC- The Federal Trade Commission both have an avid interest in this kind of consumer protection," Walls said.
In the meantime, he says, all wireless providers want to keep customers happy. That's why those companies take complaints very seriously.
"Every major carrier has successfully prosecuted cases in court where there have been these kinds of infringements on their customers," Walls said.
Most importantly, both he and Sorrell urge you to check your cell phone every month. If you believe you've been scammed contact the Vermont Attorney General's office.
You should also file a complaint with your wireless provider who can help you block your number from being crammed again.
Like Hoyt, your wireless provider could even credit you back some or all of why you lost.
"I've had to go back and have as much as 152.96 credited on my account," Hoyt said.
Here are some tips from AT&T:
Read your monthly phone bill thoroughly. If you do not understand the charges, call the telephone number listed at the top of the bill. If you believe you have been charged incorrectly, contact the third party listed on your AT&T bill. Request that third-party charges be blocked from your bill. Avoid placing calls to 900 numbers Avoid accepting collect calls, signing up for sweepstakes or contests online or generally entering your contact info in places that are not considered "secure" Discuss all charges with other members of your household Always read the "fine print" and know what you're signing up for For additional tips, visit www.att.com/safety <http://www.att.com/safety> And, here's some other info you might be interested in:
Blocking Spam Phone Calls/Texts:
We don't sell any of our wireless numbers and work diligently to keep our customers informed of scams. We highly recommend you visit the Government Do Not Call Registry with your number, which can be found at <https://www.donotcall.gov/>. Five ways to control SMS and MMS: 1) To restrict the sources of email that reach your phone, visit <http://mymessages.wireless.att.com> 2) Or reply to unwanted email messages with BLOCK in the body of the response to prevent future messages from that sender 3) Reply to unsolicited short codes with STOP in the body of the response to prevent future messages from that short code 4) To block phone calls and SMS from specific 10-digit numbers, sign up for AT&T Smart Limits for Wireless™ at <http://att.com/smartlimitsforwireless> 5) If no other solution works, please contact AT&T Customer Care for additional assistance
Hidden Cell Phone Fees and How to Catch ThemMore>>