Homeland Security Announces NY Sandy Helpline - FOX44 - Burlington / Plattsburgh News, Weather & Sports

Homeland Security Announces NY Sandy Helpline

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New York residents can call 1-888-769-7243 or 1-518-485-1159 for inquiries related to citizen preparedness information
 
 New York State Division of Homeland Security and Emergency Services Commissioner Jerome M. Hauer today announced that the state's Hurricane Sandy Helpline is operational for New York State residents in anticipation of the storm's landfall. 

 Residents can call 1-888-769-7243 or 1-518-485-1159 for information about preparing for the hurricane and its impact.  Information will also be available for referrals to county emergency management offices and American Red Cross shelters and road closures.  Language translation services are also available by request. 

 "As part of our overall plan to prepare for Hurricane Sandy, we have set up this helpline to ensure that state residents will receive accurate and reliable information during the storm and its aftermath," Commissioner Hauer said.  "I also encourage residents to monitor television, radio and social media for the latest storm updates and related instructions." 

 Residents in certain areas can also call 2-1-1 where United Way 2-1-1 operators will provide information on shelters, local assistance center locations, mental health resources, and food banks.  State focus for 2-1-1 for this incident is to collect and maintain information on offers of assistance, donations and those wishing to volunteer. 

 2-1-1 hours of operations: 

      
  New York City, Finger Lakes (including Tompkins, & Bath partner sites): 24 hours a day     
  Western New York - serving Hudson Valley, the Adirondacks, the Capital Region and Long Island): 9a.m. – 7p.m.     
  Susquehanna River Region: 8:30 a.m. – 4 p.m. 
 PLEASE NOTE: 2-1-1 does not operate in most of Central New York. 

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